Holiday Shipping

Frequent Questions:

Why does it look like my order still hasn't shipped?

Around the holidays we see an increase in "missed" scans by the postal service. These are packages that are picked up and are not scanned at our nearby sort facility. We've seen packages go point to point without being scanned, but most often a package will be scanned when it arrives at a new sort facility in route to it's final destination.

I don't have or never received a tracking number from ShinerStore.com.

No problem, please just shoot an email to gethelp@onlinebrewerystore.com. We will reply with your tracking number and most likely an update on your order's whereabouts.

Will orders be shipped on December 23rd?

Yes, packages will go out the 23rd, but we'll be closed December 29th through January 1st to spend some much needed quality time catching up on sleep and spending time with friends and family.

USPS DEADLINES

The U.S. Postal Service announced the 2016 holiday mailing and shipping deadlines for domestic delivery as customers begin to prepare for the busy shopping and shipping season. Below are our suggested "Order by" dates.
 

To ensure timely delivery of cards, letters and packages within the United States by Dec. 24, we recommend Online Brewery Store customers shop by the following dates:

Order-by dates (United States)

Dec. 18 - First Class Mail
Service for standard-sized, single-piece envelopes and small packages weighing up to 13 ounces with delivery in 3-5 business days or less.

Dec. 19 - Priority Mail*
Domestic service in 1, 2, or 3 business days based on where your package starts and where it’s being sent, variety of Flat Rate options. *68% of all ShinerStore.com packages ship Priority due to size and weight

Dec. 20 - Priority Mail Express
Fastest domestic service, guaranteed overnight scheduled delivery to most locations. Some restrictions and exceptions apply.


Additional information
Please keep in mind that the dates above are adjusted to reflect estimated shipping times provided by the U.S. Postal Service. There are no true guarantees due to unforeseen circumstances, like the weather. However, if you order by these dates and your package doesn't arrive on or before Dec. 24th we will refund up to $10 of your shipping costs.